Privacy Policy

Privacy Policy

Introduction

We at Timetaag are committed to protecting the privacy of our website visitors and service users. This privacy policy outlines how we collect, use, and protect your personal data when you use our services. This policy applies when we act as a data controller with respect to the personal data of our service users; in other words, where we determine the purposes and means of processing that personal data. We use cookies on our website. Where those cookies are not strictly necessary for the provision of our services, we will ask you to consent to our use of cookies when you first visit our website. In this policy, “we,” “us,” and “our” refer to Timetaag. For more information about us, see Section 13.

This privacy policy outlines how we collect, use, and protect your personal information when you use our cloud-based time and attendance software via our website https://timetaag.com and mobile application.

Information We Collect

We collect the following types of information from users of our website and mobile application:

  • Personal Information: Including name, email address, company name, and contact details during account creation and subscription processes.
  • Mobile App-Specific Data: This may include device information (such as device ID, model, and operating system), location data (if enabled by the user), and usage data related to app performance.
  • Biometric Data: If applicable, biometric data (fingerprints, facial recognition) used in attendance tracking.
How We Use Your Personal Data

In this section, we explain:

  • The general categories of personal data we may process.
  • The source and specific categories of that data if we did not obtain it directly from you.
  • The purposes for which we may process personal data and
  • The legal bases for processing.

We may process data about your use of our website and services (“usage data”). This usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for analyzing the use of the services. The legal basis for this processing is consent.

We may process your account data (“account data”). The account data may include your name, email address, and other personal details provided during registration. The account data may be processed for operating our website, providing our services, ensuring the security of our website and services, maintaining backups of our databases, and communicating with you. The legal basis for this processing is consent, namely the proper administration of our website and business.

We may process information contained in any inquiry you submit to us regarding services (“inquiry data”). The inquiry data may be processed for the purpose of offering, marketing, and selling relevant services to you. The legal basis for this processing is the proper administration of our website and business.

We may process information relating to transactions, including purchases of services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, payment details, and transaction details. The source of the transaction data is you and/or our payment services provider. The transaction data may be processed for supplying the purchased services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

In addition to the specific purposes for which we may process your personal data outlined in this section, we may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

Please do not supply any other person’s personal data to us unless we prompt you to do so.

The data we collect is used for the following purposes:

  • Website and Mobile App Functionality: To provide and manage services, including attendance tracking, shift scheduling, and reporting via both our website and mobile app.
  • Mobile-Specific Uses: Location data, when authorized, helps manage remote punch-ins. App performance data is used to enhance app functionality and provide a seamless user experience.
  • Communication: We may send service-related communications to your email or mobile notifications to keep you informed of updates, alerts, or issues related to our services.
Providing Your Personal Data to Others

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or establishing, exercising, or defending legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Your personal data held in our website database will be stored on the servers of our hosting services providers.

In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

International Transfers of Your Personal Data

In this section, we provide information about the circumstances in which your personal data may be transferred to countries outside your location.

Transfers to countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the relevant regulatory authority.

You acknowledge that personal data you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

We do not sell or share your personal data with third parties except as required for service provision (e.g., integration with third-party biometric devices) or as required by law. All transfers are secure, and your data is protected according to relevant regulations.

Mobile App Permissions

When using the mobile application, you may grant permissions to access certain device functionalities, such as:

  • Location Services: Used to confirm your location when you punch in/out remotely.
  • Camera/Photos: Required if biometric facial recognition is used for attendance management.

You may control these permissions within your mobile device’s settings.

Data Protection and Security

We employ robust security measures across both our website and mobile app to protect your data, including encryption, secure servers, and regular software updates. Your personal data is stored securely, and we follow industry best practices to prevent unauthorized access or disclosure.

Retaining and Deleting Personal Data

This section sets out our data retention policies and procedures, designed to help ensure we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose

We will retain your personal data as follows:

  • As long as the purpose for its usage exists, after which it will be disposed of, except for any record retention required by applicable law.
  • The provisions of various laws require your transaction logs to be stored for longer periods post the deletion of an account. Additionally, in the event of any pending legal or regulatory proceedings or receipt of any legal and/or regulatory direction, we may be required by law to retain your personal data for longer periods.

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation, or to protect your vital interests or the vital interests of another natural person.

User Rights

You have the right to:

  • Access Your Data: View the data we store about you through our employee self-service portal (website or mobile).
  • Control Mobile Permissions: Disable or adjust mobile app permissions as needed in your device settings.
  • Request Data Deletion: Upon request, we can delete your personal data from our systems, except where retention is required by law.
About Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

Cookies That We Use

We use cookies for the following purposes:

  • Authentication and status – We use cookies to identify you when you visit our website and as you navigate our website and to determine if you are logged into the website.
  • Personalization – We use cookies to store information about your preferences and to personalize the website for you.
  • Security – We use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
  • Advertising – We use cookies to help us display advertisements that will be relevant to you.
  • Analysis – We use cookies to help us analyze the use and performance of our services and
  • Cookie consent – We use cookies to store your preferences in relation to the use of cookies more generally.
Cookies Used by Our Service Providers

Our service providers use cookies, and those cookies may be stored on your computer when you visit our website.

Managing Cookies

Most browsers allow you to refuse to accept cookies and delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via these links:

  • Google Chrome
  • Mozilla FireFox
  • Opera
  • Internet Explorer
  • Safari
  • Microsoft Edge

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use all the features on our website.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please feel free to contact us at

Email: support@timetaag.com
Phone: +91 9846781411

Amendments

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated through our website and mobile app.